> For the complete documentation index, see [llms.txt](https://blackridge.gitbook.io/sonicforge/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://blackridge.gitbook.io/sonicforge/support.md).

# Support

For installation help, setup guidance, troubleshooting, and product support, visit the Blackridge community.

[**Join Blackridge on Discord**](https://discord.gg/JyFES68sHt)

## What to include in a support request

To help narrow down an issue, include:

* SonicForge version, if known.
* Unreal Engine version (5.0–5.8).
* Selected provider and model.
* The steps that led to the issue.
* The exact error message, with any sensitive details removed.
* Whether the problem occurs during generation, preview, WAV export, or Unreal Engine import.

## Protect your credentials

Never post your API key, account credentials, or other secrets in Discord or screenshots. If a key may have been exposed, revoke or rotate it with the provider.

## Before asking for help

Check [API Keys and Provider Setup](/sonicforge/api-keys-and-provider-setup.md) and [Troubleshooting & FAQ](/sonicforge/troubleshooting-and-faq.md), and verify the provider account status and selected model.